Coronavirus Shipping Notice
- We are operating as usual.
Please note though that, due to the Pandemic, there have been delays to random areas of the UK postal network. To manage expectations, we are advising that our 'standard delivery' orders are taking approximately 2-10 business days to arrive, instead of the usual 1-3 days.
- Please select DHL express shipment (a next-business-day service) if you need to receive your order ASAP.
International (non-UK) orders:
- Please be aware that standard-speed mail international deliveries (tracked and untracked) are delayed due to COVID-19 resulting in greatly reduced number of flights and reduced postal services efficiency due to illness. Please find the latest Royal Mail shipping information update for your country via the link below.
- At this time, we would suggest our (highly reliable and fast) DHL Express courier option for all non-UK deliveries requiring a quick delivery. The delivery times for standard mail are quite unpredictable (e.g. international deliveries can in the best situation take 1 week, but they can also take 2 months, it's very random as it depends on so many variable factors).
1. Delivery Policy
At MediaDevil we are proud to offer a fast and value-for-money delivery service.
We offer a
Below are our timescales for our standard delivery option. The timescale provided in brackets is the official timescale that the British postal service 'aims' to achieve, however, we also quote a longer timescale, because we would prefer to manage your expectations in case the international postal system is
|Region||Standard Shipping||Free Shipping|
|United Kingdom||1-3 business days (1-2)||2-4 business days (1-3)|
|European Union||3-10 business days (4-5)||4-11 business days (5-6)|
|Italy & Spain||5-12 business days (5-7)||6-13 business days (6-8)|
|USA & Rest of the World||5-15 business days (5-7)||8-16 business days (6-9)|
We dislike shopping from websites that charge unreasonable shipping prices, and that's why our delivery pricing
Standard delivery pricing:
- UK: £0.99 (untracked), £2.99 (tracked)
- Non-UK: £1.99 (untracked orders below £20.00), and £2.49 (untracked orders £20.00 and above). Tracked orders are £7.99 for all order values.
Express delivery pricing
- UK: £7.99 (delivered the next business day, if ordered before 12 midday on a Monday-Friday UK business day).
- EU / USA: £17.99 (approximately €20 EUR, $24 USD)
- Rest of World: £21.99
Free Delivery minimum spend:
We offer a free delivery service to the UK and worldwide, based on the following minimum spend amounts:
- UK: £20
- EU / USA: £30 (approximately €33 / $39)
You must select the tracked delivery option to receive a tracking number for your order.
Orders including pre-ordered or back-ordered items will
We offer delivery to almost every country. We sometimes stop shipping to
Shipping during the Christmas Period:
During the Christmas period (from Black Friday onwards), orders placed after 2pm UK time may not
If Christmas Eve (24th December) or New Year's Eve (31st December) fall between Monday-Friday, our order deadline for these two days is 9am (Standard delivery) and 2pm the previous business day (express delivery). This is due to earlier/reduced postal service collections.
2. Returns Policy
If you'd like to return an unused item, you have 30 days from
Before returning an item, please contact us for a return authorisation number. You
Personalised items (e.g. personalised printed phone cases) are non-refundable, except in the instance of a defective item
Clearance Sale items:
On some products we may run clearance sales. These products