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Gladly! We've been around since 2009. Please check out our About Us page for more.
Not at all. We are a small business that was created after a bad experience when purchasing a phone accessory online. Our reason for being is to provide the experience that we ourselves would hope to receive.
We try to support all the latest key devices, but as so many new devices are released these days it can be hard for us to cover everything, so we have this ongoing offer:
Interested? Please drop us a message, and we'll get you sorted!
Sure, we'd love to be of help.
MediaDevil is a small, independently owned online business and our products are low-priced, so we unfortunately do not have the resources for phone support.
We provide fast, effective support via email, from our very human team. Please send us informative messages (so that we don't need to ask you further questions), and ideally provide us with a photo if it's an after-sales query, and we'll be able to get you sorted faster.
We're considering providing the option of instant AI chatbot support (as most of the queries we receive are already answered on our website), but chatbots are annoying, so we're waiting until we can do it right!
We sincerely apologise. Please contact us, providing as much detail as possible.
We will get in touch with you as quickly as possible.
Please check out our Delivery Information page for approximate shipping timescales.
We offer tracked, untracked and express courier shipping options, which you can select during the checkout process.
We do indeed, but we only use it sparingly when we have something worth sending. You can sign up in the newsletter box at the bottom of this page.
We're currently working on a reliable and fair way of handling this.
Until then, we wish to make known our gratitude to the many MediaDevil customers who have referred their friends and family to us.
We like having a direct relationship with our customers, therefore we currently don't supply any re-sellers. That definitely doesn't mean we won't supply you; we just need to be sure that it's a good fit for both sides.
Please contact us, providing enough detail about your company and your requirements.
- MediaDevil supplies accessories for businesses of all sizes. Our larger clients range from governments to multinational banks.
- We provide a number of services, such as corporate branded phone accessories.
- Please visit our Corporate Sales age for further information, product examples, and contact details.
This is a very confusing area due to Brexit and the EU's new IOSS law. The below is our current understanding and will always be subject to change:
Looking to promote our products on social media?
- We receive a lot of enquiries and need to receive your enquiry in an organised manner.
- Please drop us a message with your social information, follower and engagement stats, and an example(s) of a post you feel represents you well.
- We will then verify the information in your application (unfortunately some people are very dishonest about their real identity and their), and be in touch if there are any suitable opportunities.
Please contact us from an official email address (or provide indisputable evidence of your identity), detailing your requirement, the audience size, and any deadline you're working to.
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