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    Help Centre

    General FAQ

    1. ABOUT US

    Tell me a bit about MediaDevil?

    Are you a faceless corporate machine?

    2. PRODUCT AVAILABILITY / QUESTIONS / SUPPORT

    I would love to purchase a product from you, however you do not support my device yet. How can I find out if/when it will become available?

    I have a question about a specific product that I have NOT purchased yet

    I require after-sales support for a product that I purchased from MediaDevil (either from the MediaDevil website, or one of the 3rd party online marketplaces that MediaDevil sells through)

    I require support for a MediaDevil product that wasn't purchased directly from MediaDevil

    3. DELIVERY

    How long does delivery take, and which shipping options are tracked?

    I am overly competitive. Do you have a competition?

    I am a loyal MediaDevil customer. Reward me.

    4. MARKETING / COMPETITIONS / LOYALTY REWARD POINTS

    Do you have an email newsletter?

    I have many friends. Will you give me a discount if I tell all of my friends about you?

    5. CORPORATE / DISTRIBUTOR / RE-SELLER PURCHASING ENQUIRIES

    I wish to become a distributor or re-seller of MediaDevil products

    I wish to order products for my business (not for re-sale)

    6. PR / PRESS / SOCIAL MEDIA PROMOTIONAL OPPORTUNITIES

    Social Media Opportunities (e.g. YouTube, Instagram)

    High-Profile PR opportunities (e.g. TV, Mega-blogs)

    7. PARTNERSHIPS

    Brand / Artist Collaborations

    Affiliate Programme

    8. MISCELLANEOUS

    I am experiencing an issue with your website.

    What are the terms of conditions of purchasing from your website?

    Is your website secure?