Security and Privacy

Security

MediaDevil.com requires your credit/debit card details as well as address information to ensure all your orders are processed and delivered efficiently.

All transactions take place away from our website via a secure server link (SSL) utilising the latest HTTPS encryption technology (thawte approved). This server is owned & operated by SagePay, which is the most widely used payment gateway in the UK.

None of your credit/debit card details are entered on our website, and as a result we do not hold any details of your credit/debit cards on our database.

Privacy

MediaDevil is committed to protecting your privacy. We only collect information about you to process your order, we do not use these details to send you unsolicited information. We will never pass your personal or order details to any other company, other than to fulfil the delivery of your order.

When you make a purchase from MediaDevil.com you will be asked to provide your name, email address, billing address, delivery address, phone number and payment details. Details of all your order transactions will be collected and stored.

The information we hold about you needs to be accurate and up to date. You can check and amend the information we hold about you. The personal information that we hold about you is held in accordance with our internal security policies.

We may also monitor who accesses our website, for example we may automatically collect access information about you, such as the type of internet browser you use, the website from which you have come to the our website and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server such information enables us to assess our users, to build a profile. We also use cookies on various pages on our website. Cookies are small text files that are saved on your computer. This information does not directly identify you and for more information please also read or section entitled cookies.

We may, with consent, use your customer email address for marketing purposes. Your email will never be disclosed to any third-parties. You may revoke this consent by clicking the 'unsubscribe' link on any marketing email, or alternatively cancel from your account.

Cookies

We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk. Cookies are used for several reasons, for example to recognise you whenever you visit this website ensuring you do not have to enter all your details and thereby speeding up the process so you do not have to log on each time. It will also enable us to store your personal preferences, build a profile about you and target our marketing and advertising campaigns. We cannot provide a full service to you if you disable the cookie function on your web browser so we advise you to maintain the same. For further information about cookies and how to disable them please go to: aboutcookies.org

Fraud

We completely appreciate the concerns of our customers about online fraud. There is a significant amount of fraud on the internet, particularly with regard to the phone market.

You can view our full company details here.
To learn about the history and successes of our company, click here.

We are certified members of the IMRG's prestigious ISIS ('Internet Shopping is Safe') and IDIS ('Internet Delivery is Safe') fraud-prevention schemes, and participate in the Trusted Shops programme..

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We are certified members of the UK's FSB (Federation of Small Businesses), the largest business trade union in the UK.
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and the London Chamber of Commerce and Industry:
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