Delivery Policy

At MediaDevil we are proud to offer a fast and efficient hassle-free delivery service.
We offer FREE Worldwide delivery on all of our products.

If you select our 'free worldwide delivery' option, your order is likely to take up to 4 extra business days before dispatch. This includes pre-ordered products.

Delivery Times

Region	Free Shipping	Expedited Shipping
United Kingdom	3-6 business days	1-2 business days
European Union	5-15 business days	3-10 business days
Rest of the World Including USA & Canada	14-20 business days	10-15 business days
Deliveries to the Rest of the World may be further delayed if ordering during the Christmas period.

Please Note: Your order will be despatched as soon as all items are available. You must place separate orders if you wish for in-stock items to be delivered before pre-ordered items.
To reiterate: Your order will be shipped when all individual items become available - as one shipment!

Non-UK customers: If you require tracked delivery, you must select either either Royal Mail's 'Airsure' or 'International Signed-For' delivery options. Airsure is the slightly quicker delivery option, but it not available for every recipient country.

If you select Royal Mail Special Delivery (UK only) or Royal Mail International Signed-For for your order, please ensure you are able to accept the delivery between 9am and 6pm, Monday to Friday.

Returns Procedure

We want you to be delighted every time you shop with us.
Occasionally though we know you may want to return items, so here is our returns policy:

If you wish to return an unused (i.e. unsealed and unopened) item, you can do so within 30 days for an exchange or refund as required. Before doing so, please contact us for a return authorisation number.
The item(s) must be returned in the same condition as received.

Please Note: Personalised items (e.g. personalised printed cases) are non-refundable, except in the instance of a defective item that you notify us about within 7 business days of receiving.