We’ve come a long way since we started from my bedroom seven years ago. MediaDevil was created as a result of a bad customer experience with another accessory company, and our aim from day one has been to create a brand that customers can rely on for a consistently good all-round experience.
We’ve been fortunate enough to win awards such as UK Trade and Investment’s 2011 Business Innovation Award, and recently became the first ever 3rd party seller to be featured on the Amazon.co.uk homepage. This has allowed us to notably expand our product range over past year, including new leather and wood products.
If you have any product/after-sales enquiries, you can always contact us for support. If you would like to contact us specifically about anything else, for example product ideas, marketing ideas, or brand partnerships, just mention that in your message. Many thanks for your ongoing support, and here’s to another seven years!
Got a product idea? We are always happy to hear what our customers would want us to do next. Simply click here to fill out our form
We attribute our continued success to these 5 customer promises that set us apart from the rest.
1) BRILLIANT EVERY STEP OF THE WAY
MediaDevil was created as a direct result of a bad experience with another accessory company, with the purpose of providing "the experience that we ourselves would hope to receive". You'll find thousands of 5 star online reviews of our customer service quality.
2) FAIR PRICING
We carefully calculate product pricing that is fair for our customers. If we develop a product we really like, but are not able to offer what we believe to be a 'fair' price, we don't sell the product.
3) PRODUCT ADVICE AND SUPPORT
Our staff are trained experts on each product in our range. If you have any queries at all about a potential or existing purchase, please contact us and we'll get you sorted.
4) WIDE VARIETY OF CHOICE
The vast majority of our products are available in different colours and configurations, with support for a wide range of devices. We are not one of the many accessories companies who only support the best-selling devices in any colour that's black.
5) RETURNS AND CUSTOMER SUPPORT FLEXIBILITY
It can be easy to forget to return a product on time, we've all done it at one point. To help, we offer a 90 day return period for any product in its original re-sellable condition. We also try our very best to help our customers with any reasonable support requests they might have.
ACHIEVEMENTS & AWARDS
MediaDevil had the fourth "Most 5 Star Rated Product" on Amazon.co.uk in 2011 (Amazon's own Kindle devices were positions No.1-2, and 6th position was Adele's 16-times Platinum selling album "21", the UK's best-selling album of the 21st century). Click here to read the press release from Amazon.